Artificial Intelligence (AI) is a hot topic that has taken over conversations globally and is being widely debated – helpful or harmful? John Burke, Head of Business & Professional Services in Citi Commercial Bank, has laid out a few important questions about how AI is going to affect the Human Capital Management (HCM) subsector. Rob Garlick, Head of Innovation, Technology and the Future of Work at Citi Global Insights, provides answers on how AI is already impacting HCM and what the future holds.